A. Information You Provide
• Name
• Email address
• Mobile number
• Shipping and billing address
• Account login information

B. Order and Transaction Information
• Products purchased
• Order history
• Returns and refunds
• Delivery and fulfillment details
• Payment confirmation and transaction status

We do not store your full payment card details.

C. Device and Usage Information
• Device type and operating system
• App version
• IP address
• Approximate location (based on IP)
• App activity such as pages viewed and actions taken
• Crash reports and diagnostic data

We use your information to:
• Create and manage your account
• Process payments and fulfill orders
• Provide order updates and service communications
• Improve the performance, functionality, and stability of the App and Site
• Prevent fraud and unauthorized activity
• Comply with legal obligations

We do not sell your personal information.

If you choose to pay using Apple Pay, your payment information is processed securely by Apple and our authorized payment service providers. Apple Pay usage is subject to Apple’s Privacy Policy.

EinK does not collect or store your complete payment card number. We only receive confirmation that payment has been successfully authorized in order to complete your purchase. 

We may share limited information with trusted third-party service providers strictly for business purposes, including:
• Payment processing
• Order fulfillment and logistics
• Analytics and performance monitoring
• Marketing and communication tools

These providers are contractually required to safeguard your data and use it only for authorized services.

We may also disclose information if required by law or to protect our rights, property, or safety.

We use cookies (on the Site) and similar technologies and SDKs (in the App) to:
• Enable core functionality such as login and checkout
• Analyze usage patterns
• Improve user experience
• Support marketing attribution

Where required, we request your consent before enabling tracking technologies.

You may control certain tracking permissions through your device settings. Disabling cookies or tracking may affect some features.

We retain personal information only as long as necessary to:
• Provide requested services
• Maintain required business and financial records
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Subject to applicable law, you may request to:
• Access your personal data
• Correct inaccurate data
• Delete your account and personal data

To submit a request, please contact us using the details below.

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Our App or Site may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:

2010pilli@gmail.com 

EinK is the data controller responsible for your personal information for all regions where our services are available, including United Arab Emirates, Kingdom of Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.